GM4 Article 2(3) Scope

GROUND SUPERVISION

(a)Ground supervision may be contracted by an operator as an individual service. It is usually associated with ground administration services provided by a GH organisation on behalf of the operator.

(b)This service includes the supervision and/or coordination of one or more GH activities on behalf of an operator, which may be performed by one or more providers of GH services.

(c)Organisations that provide ground supervision are required to comply with the relevant requirements of Regulation (EU) No 965/2012.

(d)If such organisations also provide other GH services that are included in the scope of Commission Delegated Regulation (EU) 2025/20, the Regulation is applicable to them. They are expected to declare their activities in accordance with Subpart ORGH.DEC, except for the ground supervision services and any other GH services listed in Article 2(3) of the Regulation.

(e)Ground supervision comprises activities such as:

(1)providing official representation for the contracting aircraft operator in relation to the aerodrome authorities or other organisations operating at that aerodrome, issuing disbursements on behalf of the aircraft operator, and ensuring the provision of office space for representatives of the operator;

(2)setting key performance indicators for operational performance;

(3)organising workflows and conducting operational planning;

(4)reporting incidents, accidents and near misses;

(5)activating and coordinating emergency responses, in accordance with the operator’s procedures;

(6)communicating with the aircraft operator;

(7)handling, storing and administering ULDs;

(8)supervising operational functions in the areas of:

(i)passenger and baggage handling,

(ii)ramp handling,

(iii)load control;

(9)any other administrative services requested by the aircraft operator.

(f)Ground supervision does not include a GH organisation’s management of its own activities.

(g)Ground supervision does not imply that the individual performing this function will replace, when necessary, an individual performing a GH operation.

(h)A person responsible for ground supervision may act on behalf of more than one aircraft operator to ensure the safe delivery of the services by GH organisations.