CONTENT AND STRUCTURE
(a)The management system manual should have the following structure and should include, at least, the following information (if an item is not applicable, ‘Not applicable’ or ‘Intentionally left blank’ should be indicated, along with the relevant justification): A PART A — GENERAL
0.Administration and control of the management system manual, including the following:
0.1. Introduction:
0.1.1. a statement, signed by the accountable manager, declaring that the management system manual complies with the applicable requirements and the content of the declaration;
0.1.2. a list and brief description of the various parts, their contents, applicability and use; and
0.1.3. explanations, abbreviations and definitions of terms required for the use of the management system manual.
0.2. System for amendments and revisions:
0.2.1. details of the person(s) responsible for the issue and insertion of amendments and revisions;
0.2.2. a record of the amendments and revisions with insertion dates and effective dates;
0.2.3. a statement that handwritten amendments and revisions are not permitted;
0.2.4. a description of the system for the annotation of pages or paragraphs and their effective dates;
0.2.5. a list of effective pages or paragraphs;
0.2.6. annotation of changes (in the text and, as far as practicable, in diagrams); and
0.2.7. description of the distribution system and a distribution list for the management system manual, its amendments and its revisions.
1.General information General information, including the following:
1.1. purpose and scope of the management system manual;
1.2. the legal requirements for an organisation responsible for the provision of AMS to submit to the Competent Authority a declaration and a management system manual as prescribed in Part-ADR.OR; and
1.3. the obligations of the organisation responsible for the provision of AMS, the rights of the Competent Authority, and guidance for the personnel of the organisation responsible for the provision of AMS on how to facilitate audits/inspections conducted by the Competent Authority personnel. B. PART B — MANAGEMENT SYSTEM, AMS PERSONNEL QUALIFICATIONS AND TRAINING REQUIREMENTS
2.A description of the management system, including the following:
2.1. Organisational structure and responsibilities, including the following: a description of the organisational structure, including the general organigram and the departments’ organigrams. The organigram should depict the relationship between the departments. Subordination and reporting lines of all levels of the organisational structure (departments, sections, etc.) related to safety should be shown. Names, authority, responsibilities and duties of management and nominated persons; responsibilities and duties of other operational personnel, as well as of safety committees and their functioning, should also be included.
2.2. A description of the safety management system, including:
2.2.1. the scope of the safety management system;
2.2.2. the safety policy and its objectives;
2.2.3. the safety responsibilities of key safety personnel;
2.2.4. the documentation control procedures;
2.2.5. the safety risk management process, including hazard identification and risk assessment schemes;
2.2.6. monitoring of the implementation and the effectiveness of the safety actions and risk-mitigation measures;
2.2.7. safety performance monitoring;
2.2.8. safety reporting (including mandatory and voluntary reporting/reporting of safety hazards), related arrangements with organisations operating or providing services at the aerodrome, and safety investigation;
2.2.9. change management (including organisational changes with regard to safety responsibilities);
2.2.10. safety promotion; and
2.2.11. safety management system outputs.
2.3. A description of compliance monitoring and the related procedures.
2.4. Procedures for reporting to the Competent Authority and the aerodrome operator, including procedures for handling, notifying and reporting accidents, serious incidents and other occurrences. This section should include, at least, the following:
2.4.1. the definition of ‘accident’, ‘serious incident’ and ‘occurrence’, as well as the definition of the relevant responsibilities for all persons involved;
2.4.2. illustrations of the forms (or copies of the forms) to be used, instructions on how they are to be completed, the addresses (postal or electronic) to which they should be sent, and the time allowed for this to be done; and
2.4.3. procedures and arrangements for retaining evidence, including recordings, following a reportable event.
2.5. Procedures related to the use of alcohol, psychoactive substances and medicines by personnel involved in the provision of AMS.
2.6. Procedures with regard to:
2.6.1. compliance with safety directives;
2.6.2. reaction to safety problems; and
2.6.3. the handling of safety recommendations issued by safety investigation authorities.
3.Required qualifications and responsibilities for AMS personnel.