ADR.OR.F.065 Personnel requirements

ACCOUNTABLE MANAGER

(a)Accountable manager — General

(1)The accountable manager should:

(i)ensure that all necessary resources are available to deliver the services in accordance with the applicable requirements and the aerodrome manual;

(ii)ensure that if there is a reduction in the level of resources or if there are abnormal circumstances which may affect safety, the required reduction in the level of operations at the aerodrome is implemented in cooperation with the aerodrome operator and the air traffic services (ATS) provider;

(iii)establish, implement and promote the safety policy; and

(iv)ensure compliance with the relevant applicable requirements and the organisation’s safety management system.

(2)The accountable manager should have:

(i)an appropriate level of authority within the organisation to ensure that its activities are financed and carried out to the standard required;

(ii)knowledge and an understanding of the documents that prescribe aerodrome and ATS safety standards;

(iii)an understanding of the requirements as regards the competencies of management personnel so as to ensure that competent persons occupy key management functions;

(iv)knowledge and an understanding of safety and quality management systems related principles and practices and how these are applied within the organisation;

(v)knowledge of the role of the accountable manager; and

(vi)knowledge and an understanding of the key risk management issues as regards aerodrome operations.

(b)Accountable manager — Delegation of responsibilities

(1)A high level of technical knowledge and understanding is expected from an accountable manager, and in particular with reference to their own role in ensuring that standards are maintained.

(2)During periods of absence, the responsibilities of the accountable manager for the dayto-day operations may be delegated; however, the accountability ultimately remains with the accountable manager.

(3)Depending on the size and the complexity of the organisation’s operations, the accountable manager may delegate their responsibilities in the area of training by nominating a training manager whose responsibilities should be the establishment, coordination, implementation of training programmes, and relevant record keeping of personnel training as well as of the proficiency check programmes. In any case, the accountability ultimately remains with the accountable manager.

ACCOUNTABLE MANAGER Depending on the size, structure and complexity of the organisation, the accountable manager may be:

(a)the chief executive officer (CEO);

(b)the chief operating officer (COO);

(c)the chair of the board of directors;

(d)a partner; or

(e)the proprietor. The appointment of an accountable manager, who is given the necessary authority and responsibilities, requires that the individual has the necessary competences to fulfil the role. The accountable manager may have more than one function in the organisation. Nonetheless, the accountable manager’s role is to instil safety to personnel as a core organisational value, and to ensure that the safety management system is properly implemented and maintained through the allocation of resources and tasks.

NOMINATED PERSON RESPONSIBLE FOR THE MANAGEMENT AND SUPERVISION OF OPERATIONAL SERVICES RELATED TO APRON MANAGEMENT — OPERATIONS MANAGER

(a)General

(1)A description of the functions of the operations manager, i.e. the person responsible for the management and supervision of operational services related to apron management, should be contained in the management manual. This person should be given the necessary and adequate resources to perform their duties.

(2)The organisation responsible for the provision of AMS should make arrangements to ensure adequate supervision continuity in the absence of the operations manager.

(3)The operations manager should be foreseen to work sufficient hours to fulfil the management functions, considering the scale and complexity of the operation.

(4)The operations manager may hold more than one post if such an arrangement is considered suitable and it properly matches the structure of the organisation responsible for the provision of AMS and the complexity of its operations.

(b)Competence The operations manager should have:

(1)good practical experience and the appropriate expertise in aerodrome operations, apron management and/or air traffic services (ATS);

(2)comprehensive knowledge of the applicable requirements in the area of aerodromes, apron management and/or ATS;

(3)appropriate knowledge about safety and quality management; and

(4)knowledge of the aerodrome manual and the organisation’s management system manual.

SAFETY MANAGER

(a)The safety manager should be the focal point and responsible for the effective development, coordination, administration and maintenance of a safety management system.

(b)The role of the safety manager should be to:

(1)facilitate hazard identification, risk analysis and risk management;

(2)monitor the implementation and functioning of the safety management system, including the necessary safety actions;

(3)manage the safety reporting system of the organisation responsible for the provision of AMS;

(4)coordinate with the aerodrome operator and the air traffic services (ATS) provider as regards their safety management systems;

(5)produce periodic reports on the safety performance of the organisation;

(6)ensure the maintenance of the safety management documentation;

(7)ensure the availability of a safety management training and that it meets established standards;

(8)provide advice on safety matters; and

(9)initiate and participate in internal occurrence/incident/accident investigations.

(c)The safety manager should have:

(1)relevant practical experience and the appropriate expertise in aerodrome operations, apron management and/or ATS;

(2)appropriate knowledge about safety and quality management;

(3)knowledge of the aerodrome manual and the organisation’s management system manual; and

(4)comprehensive knowledge of the applicable requirements in the area of aerodromes, apron management and/or ATS.

(d)The safety manager should not be the person referred to in point ADR.OR.F.065(a)(2). However, depending on the size of the organisation and the type and complexity of its operations, the safety manager may be the accountable manager, or any other person with an operational role within the organisation, provided that they can act independently of other managers within the organisation, and have direct access to the accountable manager and to the appropriate management level for safety matters.

COMBINED RESPONSIBILITIES

(a)As regards the acceptability for a single person to hold more than one post, possibly in combination with the capacity as accountable manager, it depends upon the size of the organisation and the type and complexity of its operations. The two main areas of concern are the allocation of sufficient resources as well as the individual’s capacity and competence to fulfil their responsibilities.

(b)The competence in different areas of responsibility is not different from the competence requirements applicable to persons that hold only one post.

(c)The complexity of the organisation or of its operations may prevent or limit the combination of posts.

DETERMINATION OF PERSONNEL REQUIRED FOR PLANNED TASKS AND PERSONNEL QUALIFICATIONS The organisation responsible for the provision of AMS should determine:

(a)the personnel that are required for the planned tasks;

(b)the required personnel qualifications in accordance with the applicable requirements (and the national and European Union legislation, where applicable), and include them in the management system manual; a documented system with defined responsibilities should be in place to identify any need for changes with regard to personnel qualifications.

PERSONNEL QUALIFICATIONS The term ‘qualified’ denotes fit for purpose. This may be achieved through the fulfilment of the necessary conditions, such as the completion of the required training, or the acquisition of a diploma or degree, or by gaining relevant experience. It also includes the competence, capacity, knowledge or skills that match or suit an occasion, or make someone eligible for a duty, office, position, privilege or status. Certain posts may, by nature, be associated with special qualifications in a specific field (e.g. rescue and firefighting; civil, mechanical or electrical engineering; wildlife biology; etc.). In such cases, the person that occupies such a post is expected to have the necessary qualifications at a level that is in accordance with the applicable national or European Union legislation.