AppendixAppendix
Appendix 3a — Qualification training — Shared
The subjects, topics and sub-topics are repeated in this AMC for the convenience of the reader and do not form a part of it.
| ATSEP UOID (Unique Objective IDentifier) | CORPUS | T A X | CONTENT | |||
|---|---|---|---|---|---|---|
| ATSEP.QLF.SHR | ATSEP QUALIFICATION DOMAIN - SHARED | |||||
| ATSEP.QLF.SHR.SAF | SAFETY | |||||
| ATSEP.QLF.SHR.SAF_1 | SAFETY MANAGEMENT | |||||
| ATSEP.QLF.SHR.SAF_1.1 | Policies and Principles | |||||
| ATSEP.QLF.SHR.SAF_1.1.1 | Explain the underlying need for safety management policies and principles | 2 | ICAO Annex 19, lessons learnt from events, evolving environment, requirements | |||
| ATSEP.QLF.SHR.SAF_1.1.2 | State the safety management policy | 1 | ICAO Annex 19, priority of safety, the safety objective of ATM, roles and responsibilities | |||
| ATSEP.QLF.SHR.SAF_1.1.3 | Explain safety management principles | 2 | ICAO Annex 19, safety achievement, safety assurance, safety promotion | |||
| ATSEP.QLF.SHR.SAF_1.1.4 | Differentiate the reactive and proactive nature of safety management policy and principles | 3 | e.g. ICAO Annex 19, nature of events, Swiss Cheese Model (J. Reason), events investigation, safety assessment | |||
| ATSEP.QLF.SHR.SAF_1.1.5 | Explain the link between safety management principles and the life cycle of an ATM system | 2 | ICAO Annex 19, safety occurrences, setting of safety levels, system safety assessment, safety surveys, safety monitoring, system safety assessment documentation, lesson dissemination, safety improvement, use of safety data to assist in decommissioning or replacement of system | |||
| ATSEP.QLF.SHR.SAF_1.1.6 | Appreciate the ATSEP role and responsibilities to safety management | 3 | Competency, occurrence reporting | |||
| ATSEP.QLF.SHR.SAF_1.1.7 | State the role and content of a typical SMS within an ANSP | 1 | ICAO Annex 19 | |||
| ATSEP.QLF.SHR.SAF_1.1.8 | Explain the ‘just culture’ concept | 2 | Benefits, prerequisites, constraints | |||
| ATSEP.QLF.SHR.SAF_1.2 | Concept of Risk and Principles of Risk Assessment | |||||
| ATSEP.QLF.SHR.SAF_1.2.1 | Describe the concept of risk | 2 | Types of risk, components of risk, risk contributors (people, procedure, organisations and equipment) | |||
| ATSEP.QLF.SHR.SAF_1.2.2 | State ways of assessing risk | 1 | Risk comparisons, risk analysis | |||
| ATSEP.QLF.SHR.SAF_1.2.3 | Describe the concept of risk tolerability | 2 | Risk assessment and mitigation, ALARP Principle e.g. Risk perception, risk management | |||
| ATSEP.QLF.SHR.SAF_1.3 | Safety Assessment Process | |||||
| ATSEP.QLF.SHR.SAF_1.3.1 | Explain the methods for the assessment of hazards and possible failures | 2 | e.g. Failure and hazard brainstorm session, Fault tree analysis | |||
| ATSEP.QLF.SHR.SAF_1.3.2 | Characterise the importance of adopting a total system approach covering human, procedure, organisation and equipment elements | 2 | ATM system description (including scope definition and limitation), end-to-end integrity of safety assessment e.g. Concept of TRM | |||
| ATSEP.QLF.SHR.SAF_1.3.3 | Describe the overall safety assessment process and its relationships with risk assessment during the total life cycle of ANS system | 2 | Collection and presentation of results, contingency arrangements, back-up procedures e.g. Risk-based process, FHA, (safety objectives), preliminary system safety assessment PSSA (safety requirements), system safety assessment SSA (safety monitoring and evidence) | |||
| ATSEP.QLF.SHR.SAF_1.4 | Air Navigation System Risk Classification Scheme | |||||
| ATSEP.QLF.SHR.SAF_1.4.1 | Describe the ATM system risk classification scheme | 2 | e.g. Scenario of failure of air navigation system (incident chain), component of a risk classification scheme, severity classes, probability classes (qualitative and quantitative) | |||
| ATSEP.QLF.SHR.SAF_1.5 | Safety Regulation | |||||
| ATSEP.QLF.SHR.SAF_1.5.1 | Describe the role of safety regulation | 2 | The purpose of European (EASA, EU) regulations and international standards, objective of the national regulator | |||
| ATSEP.QLF.SHR.SAF_1.5.2 | Explain the relationship between the safety regulation documents | 2 | ICAO documentation (SARPS), EASA/EU Regulations, AMCs and GM, national regulation | |||
| ATSEP.QLF.SHR.SAF_1.5.3 | Explain how the safety regulation documents affect ATM service provision | 2 | ICAO documentation (SARPS), EASA/EU Regulations, AMCs and GM, national regulation | |||
| ATSEP.QLF.SHR.SAF_1.5.4 | Explain the interface between the safety regulator and the ANSP | 2 | Information to be provided to regulator by ANSP and vice versa, importance of incident reporting | |||
| ATSEP.QLF.SHR.HAS | HEALTH AND SAFETY | |||||
| ATSEP.QLF.SHR.HAS_1 | HAZARD AWARENESS AND LEGAL RULES | |||||
| ATSEP.QLF.SHR.HAS_1.1 | Hazard Awareness | |||||
| ATSEP.QLF.SHR.HAS_1.1.1 | Consider potential hazards to health and safety generated by equipment used in the functional system | 2 | e.g. mechanical hazards, electrical hazards (LV, HV, EMI), chemical hazards DP: none | |||
| ATSEP.QLF.SHR.HAS_1.2 | Regulations and Procedures | |||||
| ATSEP UOID (Unique Objective IDentifier) | CORPUS | T A X | CONTENT | |||
| ATSEP.QLF.SHR.HAS_1.2.1 | State applicable international requirements | 1 | e.g. European and industry standards | |||
| ATSEP.QLF.SHR.HAS_1.2.2 | State any applicable national requirements | 1 | - | |||
| ATSEP.QLF.SHR.HAS_1.2.3 | Describe safety procedures or measures for persons working on or near relevant equipment and generally in working environment | 2 | e.g. Protection and isolation (clothing, tools), fire extinguisher types, safety man presence, safety interlocks, isolating switches, security of the site, climbing procedures, earthing, direct or indirect contact with HV | |||
| ATSEP.QLF.SHR.HAS_1.3 | Handling of Hazardous Material | |||||
| ATSEP.QLF.SHR.HAS_1.3.1 | State European and local regulations for electronic device disposal | 1 | Protection of environment e.g. WEEE (Directive 2012/19/EU), ROHS (Directive 2011/65/EU) and other corresponding European Regulations | |||
| ATSEP.QLF.SHR.HUF | HUMAN FACTORS | |||||
| ATSEP.QLF.SHR.HUF_1 | INTRODUCTION TO HUMAN FACTORS | |||||
| ATSEP.QLF.SHR.HUF_1.1 | Introduction | |||||
| ATSEP.QLF.SHR.HUF_1.1.1 | Explain why human factors are particularly important in the ATM environment | 2 | Historical background, safety impact on ATM, incidents | |||
| ATSEP.QLF.SHR.HUF_1.1.2 | Define human factors | 1 | e.g. ICAO Human Factors Training Manual | |||
| ATSEP.QLF.SHR.HUF_1.1.3 | Explain the concept of systems and its relevance in the ATM environment | 2 | People, procedures, equipment | |||
| ATSEP.QLF.SHR.HUF_1.1.4 | Explain the use of the SHELL model | 2 | e.g. ICAO Human Factors Training Manual, visits to OPS and technical rooms | |||
| ATSEP.QLF.SHR.HUF_1.1.5 | State the factors which can affect personal and team performance | 1 | e.g. psychological, medical, physiological, social, organisational, communication, stress, human error, working knowledge and skills | |||
| ATSEP.QLF.SHR.HUF_2 | WORKING KNOWLEDGE AND SKILLS | |||||
| ATSEP.QLF.SHR.HUF_2.1 | ATSEP Knowledge, Skills and Competence | |||||
| ATSEP.QLF.SHR.HUF_2.1.1 | Explain the importance of maintaining and updating professional knowledge and skills | 2 | Assure safety | |||
| ATSEP.QLF.SHR.HUF_2.1.2 | Explain the importance of maintaining non-technical skills and professional competence | 2 | e.g. communication, human relationship, knowledge of environment, human limit awareness | |||
| ATSEP.QLF.SHR.HUF_2.1.3 | State the available means to maintain professional knowledge and skills | 1 | e.g. practice, personal study, briefing, seminars, courses, technical periodicals, technical books, OJT, simulation, CBT, e-learning, visits, feedback, TRM | |||
| ATSEP UOID (Unique Objective IDentifier) | CORPUS | T A X | CONTENT | |||
| ATSEP.QLF.SHR.HUF_3 | PSYCHOLOGICAL FACTORS | |||||
| ATSEP.QLF.SHR.HUF_3.1 | Cognition | |||||
| ATSEP.QLF.SHR.HUF_3.1.1 | Describe major aspects of human information processing | 2 | Attention, memory, situation awareness (perception, comprehension, projection), decision making, action, feedback, environment | |||
| ATSEP.QLF.SHR.HUF_3.1.2 | Describe the factors which influence information processing | 2 | e.g. stress and strain, experience, knowledge, distraction, interpersonal relations, working environment, risk perception, attitude, workload, fatigue, confidence, job security | |||
| ATSEP.QLF.SHR.HUF_3.1.3 | Characterise factors which influence information processing | 3 | e.g. case study, simulation, role playing | |||
| ATSEP.QLF.SHR.HUF_4 | MEDICAL FACTORS | |||||
| ATSEP.QLF.SHR.HUF_4.1 | Fatigue | |||||
| ATSEP.QLF.SHR.HUF_4.1.1 | Describe the effect of fatigue on human performance | 2 | Physiological, cognitive and relational effects e.g. lack of concentration, irritability, frustration | |||
| ATSEP.QLF.SHR.HUF_4.1.2 | Recognise the signs of fatigue in oneself and in others | 1 | e.g. making frequent mistakes, unable to concentrate, lack of normal humour, sleeping and/or eating disorders | |||
| ATSEP.QLF.SHR.HUF_4.1.3 | Explain how to respond to indications of fatigue in an appropriate manner | 2 | Take time off, rest for short periods of time, seek professional help | |||
| ATSEP.QLF.SHR.HUF_4.2 | Fitness | |||||
| ATSEP.QLF.SHR.HUF_4.2.1 | Describe signs of lack of personal fitness | 2 | - | |||
| ATSEP.QLF.SHR.HUF_4.2.2 | Describe actions to prevent or resolve lack of personal fitness | 2 | Healthy lifestyle e.g. healthy diet, sleeping, physical and mental activities | |||
| ATSEP.QLF.SHR.HUF_4.2.3 | Explain the influence of psychoactive substances on human performance | 2 | e.g. nervous system, medication, smoking, alcohol, habitual and occasional use of psychoactive substances | |||
| ATSEP.QLF.SHR.HUF_4.3 | Work Environment | |||||
| ATSEP.QLF.SHR.HUF_4.3.1 | Describe the influence of the work environment on human performance | 2 | Ergonomics, effects of noise, electromagnetic waves, temperature, working circumstances | |||
| ATSEP.QLF.SHR.HUF_5 | ORGANISATIONAL AND SOCIAL FACTORS | |||||
| ATSEP.QLF.SHR.HUF_5.1 | Basic Needs of People at Work | |||||
| ATSEP.QLF.SHR.HUF_5.1.1 | Explain basic needs of people at work | 2 | e.g. balance between individual ability and workload, working time and rest periods; adequate working conditions, positive working environment | |||
| ATSEP UOID (Unique Objective IDentifier) | CORPUS | T A X | CONTENT | |||
| ATSEP.QLF.SHR.HUF_5.1.2 | Characterise the factors of work satisfaction | 2 | e.g. money, motivation, achievement, recognition, advancement, challenge | |||
| ATSEP.QLF.SHR.HUF_5.2 | Team Resource Management (TRM) | |||||
| ATSEP.QLF.SHR.HUF_5.2.1 | State the objectives of TRM | 1 | Experience sharing, feedback, improved interpersonal relations, indirect increase in safety | |||
| ATSEP.QLF.SHR.HUF_5.3 | Teamwork and Team Roles | |||||
| ATSEP.QLF.SHR.HUF_5.3.1 | Describe the differences between social human relations and professional interactions | 2 | - | |||
| ATSEP.QLF.SHR.HUF_5.3.2 | Take account of reasons for loss of team effectiveness and actions to prevent it and prevent repetition | 2 | e.g. roles poorly defined, goals poorly identified, bad planning, too many leaders or not enough, respect for others, divergence in values, misunderstandings | |||
| ATSEP.QLF.SHR.HUF_5.3.3 | Describe the principles of teamwork | 2 | e.g. team membership, group dynamics, advantages/disadvantages of teamwork | |||
| ATSEP.QLF.SHR.HUF_5.3.4 | Appreciate reasons for conflict | 3 | - | |||
| ATSEP.QLF.SHR.HUF_5.3.5 | Describe actions to prevent human conflicts | 2 | - | |||
| ATSEP.QLF.SHR.HUF_5.3.6 | Describe strategies to cope with human conflicts | 2 | - | |||
| ATSEP.QLF.SHR.HUF_6 | COMMUNICATION | |||||
| ATSEP.QLF.SHR.HUF_6.1 | Written Report | |||||
| ATSEP.QLF.SHR.HUF_6.1.1 | Describe the importance of recording information by writing effectively | 2 | ATSEP technical report, logs, system degradation reports, specification, system manager report | |||
| ATSEP.QLF.SHR.HUF_6.1.2 | Use appropriate terminology to communicate effectively in writing | 3 | Be concise, clear; common technical terms; convey key points | |||
| ATSEP.QLF.SHR.HUF_6.2 | Verbal and Non-Verbal Communication | |||||
| ATSEP.QLF.SHR.HUF_6.2.1 | Describe the human communication process | 2 | - | |||
| ATSEP.QLF.SHR.HUF_6.2.2 | Characterise the factors which affect verbal communication | 2 | e.g. Cognitive: lack of knowledge of the procedures, of technical terms, workload, poor receiver references Affective: being shy, feelings of not being listened to, not being part of the group, not being assertive, poor eye contact while talking, stress Physiological: stuttering, low voice level | |||
| ATSEP.QLF.SHR.HUF_6.2.3 | Describe factors which affect nonverbal communication | 2 | e.g. touch, noise, interruption, body language | |||
| ATSEP UOID (Unique Objective IDentifier) | CORPUS | T A X | CONTENT | |||
| ATSEP.QLF.SHR.HUF_6.2.4 | Use appropriate vocabulary to communicate effectively on technical matters | 3 | Technical ‘jargon’, language differences, standard words/phrases | |||
| ATSEP.QLF.SHR.HUF_6.2.5 | Use appropriate language for professional communication with non-ATSEP | 3 | Term sharing, translation, being concise, simple words, selection of information and detail level according to the receiver | |||
| ATSEP.QLF.SHR.HUF_7 | STRESS | |||||
| ATSEP.QLF.SHR.HUF_7.1 | Stress | |||||
| ATSEP.QLF.SHR.HUF_7.1.1 | Explain the process of stress | 2 | Causes, stress mechanism, consequences in different work situations (e.g. online intervention, maintenance, training) | |||
| ATSEP.QLF.SHR.HUF_7.1.2 | State the symptoms of stress | 1 | e.g. frustration, anger, irritability, aggressive and/or irrational behaviour, helplessness | |||
| ATSEP.QLF.SHR.HUF_7.2 | Stress Management | |||||
| ATSEP.QLF.SHR.HUF_7.2.1 | Explain to relieve or minimise stress in self and/or others | 2 | The effect of personality in coping with stress, benefits of active stress management | |||
| ATSEP.QLF.SHR.HUF_7.2.2 | Appreciate how assistance is obtained in stressful situations | 3 | Benefits of asking, offering and accepting help in stressful situations e.g. CISM | |||
| ATSEP.QLF.SHR.HUF_7.2.3 | Recognise the effects of shocking and stressful situations | 1 | For oneself and for others, abnormal situations | |||
| ATSEP.QLF.SHR.HUF_7.2.4 | Consider the benefits of critical incident stress management | 2 | - | |||
| ATSEP.QLF.SHR.HUF_8 | HUMAN ERROR | |||||
| ATSEP.QLF.SHR.HUF_8.1 | Human Error | |||||
| ATSEP.QLF.SHR.HUF_8.1.1 | Describe human error | 2 | - | |||
| ATSEP.QLF.SHR.HUF_8.1.2 | Explain the relationship between human error and safety | 2 | Mechanism, error-prone conditions, consequences e.g. Reason model, feedback | |||
| ATSEP.QLF.SHR.HUF_8.1.3 | State different types of errors using an appropriate model | 1 | e.g. Rasmussen model, Gagne model | |||
| ATSEP.QLF.SHR.HUF_8.1.4 | Differentiate between errors and violations | 2 | - | |||
| ATSEP.QLF.SHR.HUF_8.1.5 | Explain how to detect errors | 2 | e.g. individual and collective strategy, event report, procedure | |||
| ATSEP.QLF.SHR.HUF_8.1.6 | Explain, in general terms, how errors are mitigated | 2 | - | |||
| ATSEP.QLF.SHR.HUF_8.1.7 | Describe two significant ATM incidents/accidents involving ATSEP/engineering contributory factors | 2 | - | |||
| ATSEP.QLF.SHR.FST | FUNCTIONAL SAFETY | |||||
| ATSEP.QLF.SHR.FST_1 | SAFETY ATTITUDE | |||||
| ATSEP.QLF.SHR.FST_1.1 | Safety Attitude | |||||
| ATSEP UOID (Unique Objective IDentifier) | CORPUS | T A X | CONTENT | |||
| ATSEP.QLF.SHR.FST_1.1.1 | State the role of ATSEP in safety management routines and in reporting processes | 1 | Safety assessment documentation related to navigation, communication and surveillance system, safety reports and occurrences, safety monitoring | |||
| ATSEP.QLF.SHR.FST_2 | FUNCTIONAL SAFETY | |||||
| ATSEP.QLF.SHR.FST_2.1 | Functional Safety | |||||
| ATSEP.QLF.SHR.FST_2.1.1 | Describe the implications of functional failures in terms of exposure time, environment, effect on controller and effect on pilot | 2 | Total or partial, premature or delayed operation, spurious, intermittent, loss or corruption of data, missing or incorrect input or output Ref.: safety policy and implementation | |||
| ATSEP.QLF.SHR.FST_2.1.2 | Explain the need for NOTAMs | 2 | e.g. for PBN and GNSS status | |||
| ATSEP.QLF.SHR.ISS | INFORMATION SYSTEM SECURITY | |||||
| ATSEP.QLF.SHR.ISS_1 | INTRODUCTION | |||||
| ATSEP.QLF.SHR.ISS_1.1 | Purpose and Principles | |||||
| ATSEP.QLF.SHR.ISS_1.1.1 | Define information system security and the relevant terminology | 1 | e.g. information security, cyber security, network security, physical security, etc. | |||
| ATSEP.QLF.SHR.ISS_1.1.2 | Define the regulatory framework | 1 | ICAO, EU regulations, NIS Directive | |||
| ATSEP.QLF.SHR.ISS_1.1.3 | List the concepts governing a security policy | 1 | Security objectives, business continuity e.g. resilience, recovery plan | |||
| ATSEP.QLF.SHR.ISS_1.1.4 | List the relevant security managerial personnel | 1 | ||||
| ATSEP.QLF.SHR.ISS_1.1.5 | Appreciate the security risk management system in an ANSP’s organisation | 3 | Risk based approach, risk assessment, threats, vulnerabilities, residual risks, impact, likelihood, risk treatment | |||
| ATSEP.QLF.SHR.ISS_1.1.6 | Explain information security frameworks | 2 | e.g. ISO, NIST | |||
| ATSEP.QLF.SHR.ISS_1.1.7 | Explain the Confidentiality, Integrity and Availability (CIA) concept | 2 | ||||
| ATSEP.QLF.SHR.ISS_1.1.8 | Appreciate the security threats faced by the functional system | 3 | ATM/ANS | |||
| ATSEP.QLF.SHR.ISS_1.1.9 | Explain different network and physical attacks | 2 | DoS, DDoS, port scanning, network sniffing, spoofing, MITM, APT(Advance Persistent Threat) e.g. tailgating, crypto-jacking | |||
| ATSEP.QLF.SHR.ISS_1.1.10 | Explain social engineering techniques | 2 | Social networking, human flaws, phishing, spear head phishing | |||
| ATSEP.QLF.SHR.ISS_1.1.11 | Explain different types of malware | 2 | Viruses, worms, spyware, ransomware | |||
| ATSEP.QLF.SHR.ISS_1.1.12 | Identify the different phases of security attack | 3 | e.g. cyber kill chain, Swiss cheese model | |||
| ATSEP.QLF.SHR.ISS_1.1.13 | Appreciate how to detect and stop security attacks | 3 | e.g. cyber kill chain | |||
| ATSEP UOID (Unique Objective IDentifier) | CORPUS | T A X | CONTENT | |||
| ATSEP.QLF.SHR.ISS_1.1.14 | Appreciate a holistic security architecture | 3 | Application security, network security, operating systems security, role of SOC/CERT, system of systems e.g. firewalls, proxies, routers, switches, network data flow, PKIs, DMZ, IDS/IPS, etc. | |||
APPENDIX · Appendix 3 — Regulation (EU) 2017/373 · ED Decision 2020/020/R · ATM/ANS Easy Access Rules · EAR revision 12 Mar 2025