ATM/ANS.OR.D.025 Reporting requirements

(a)Air navigation services and air traffic flow management providers shall provide an annual report of their activities to the competent authority.

(b)For air navigation services and air traffic flow management providers, the annual report shall cover their financial results, without prejudice to Article 12 of Regulation (EC) No 550/2004, as well as their operational performance and any other significant activities and developments in particular in the area of safety.

(c)The Network Manager shall provide an annual report of its activities to the Commission and the Agency. This report shall cover its operational performance, as well as significant activities and developments in particular in the area of safety.

(d)The annual reports referred to in points (a) and (c) shall include as a minimum:

(1)an assessment of the level of performance of services provided;

(2)for air navigation services and air traffic flow management providers, their performance compared to the performance targets established in the business plan referred to in point ATM/ANS.OR.D.005(a), comparing actual performance against the performance set out in the annual plan by using the indicators of performance established in the annual plan;

(3)for the Network Manager, its performance compared to the performance objectives established in the Network Strategy Plan, comparing actual performance against the performance set out in the Network Operational Plan by using the indicators of performance established in the Network Operational Plan;

(4)an explanation for differences with the relevant targets and objectives and an identification of the measures required to address any gaps between the plans and actual performance, during the reference period referred to in Article 11 of Regulation (EC) No 549/2004;

(5)developments in operations and infrastructure;

(6)the financial results, where they are not published separately in accordance with Article 12(1) of Regulation (EC) No 550/2004;

(7)information about the formal consultation process with the users of its services;

(8)information about the human resources policy.

(e)Air navigation services and air traffic flow management providers and the Network Manager shall make their annual reports available to the Commission and the Agency on their request. They shall also make those reports available to the public, under the conditions set by the competent authority in accordance with Union and national law.