GM1 to AMC2 ATM/ANS.OR.B.005(a)(3) Management system

SAFETY SURVEYS — COMPLEX AIR TRAFFIC SERVICES PROVIDER

(a)An air traffic services provider should:

(1)initiate safety surveys and ensure that all safety-related activities within its scope are addressed periodically;

(2)appoint an appropriate survey leader and survey team whose expertise is in accordance with the particular requirements of the intended survey, taking due account of the desirability of including staff from outside areas where relevant, and being mindful of the opportunity such an activity provides for staff development and engagement;

(3)define an annual safety survey plan;

(4)take immediate remedial action as soon as any safety-related shortcomings are identified;

(5)ensure that the actions identified in the action plans are carried out within the specified timescales; and

(6)ensure that examples of lesson learning and good practice arising from safety surveys are disseminated and acted upon.

(b)The survey leader should:

(1)carry out the survey;

(2)record the results;

(3)make recommendations; and

(4)agree actions with the relevant operational management.

(c)The survey team should assist the survey leader in fulfilling their responsibilities as determined by the survey leader.

(d)Safety surveys may be initiated by a number of means such as occurrence reports, safety performance, suggestions from members of staff, etc.

(e)Safety surveys may be documented in a safety survey report which should also contain the specific actions that will be taken to address the recommendations. The actions should specify those responsible for completion and the target dates. The actions should be tracked to closure through an action plan. This action plan may be implemented as part of an existing locally or centrally managed action tracker.

(f)A typical safety survey report would require the following content:

(1)Front sheet:

(i)reference number;

(ii)title;

(iii)survey period;

(iv)team members and team leader; and

(v)survey initiator;

(2)Survey description:

(i)introduction;

(ii)objective;

(iii)scope;

(iv)record of results;

(v)conclusions; and

(vi)recommendations and actions.

(g)Survey leader The survey leader should be adequately trained and competent for the subject of the survey. Where this is not possible, at least one member of the survey team should be competent in the subject of the survey.

(h)Survey team It is advantageous for the survey team to be multi-disciplined and, where possible, be drawn from differing parts of the air traffic services provider’s organisation.