ATM/ANS.OR.B.020 Personnel requirements

ACCOUNTABLE MANAGER Depending on the size, structure and complexity of the organisation, the accountable manager may be:

(a)the chief executive officer (CEO);

(b)the chief operating officer (COO);

(c)the chairperson of the board of directors;

(d)a partner; or

(e)the proprietor.

GENERAL Senior management should appoint a member of the service provider’s management who, irrespective of other responsibilities, should have responsibility and authority that includes:

(a)ensuring that processes needed for the management system are established, implemented and maintained;

(b)reporting to senior management on the performance of the management system and any need for improvement; and

(c)ensuring the promotion of awareness of performance and service requirements throughout the service provider and of the impact it has on safety.

COMBINATION OF NOMINATED POSTHOLDERS RESPONSIBILITIES

(a)The acceptability of a single person holding more than one post, possibly in combination with being the accountable manager, should depend upon the service provider’s organisation and the complexity of its activities. The two main areas of concern should be competence and an individual’s capacity to meet his or her responsibilities.

(b)As regards competence in different areas of responsibility, there should not be any difference from the requirements applicable to persons holding only one post. The capacity of an individual to meet his or her responsibilities should primarily be dependent upon the complexity of the service provider’s organisation and its activities. However, the complexity of the service provider’s organisation or of its activities may prevent or limit the combination of posts.