ATCO.D.080 Refresher training

EXAMINATIONS AND ASSESSMENTS Refresher topics should be examined or assessed using the processes described in the unit competence scheme.

REFRESHER TRAINING SUBJECTS Topics for refresher training subjects may include rarely used procedures and practices, such as seasonally dependent procedures, trends and observations from occurrence reports and results of normal operations safety surveys.

REFRESHER TRAINING STRUCTURE Refresher training may be developed and structured in accordance with the established duration of the unit endorsement it refreshes. This may mean structuring the refresher training in modular fashion. For instance, training in standard practices and procedures, abnormal and emergency situations and human factors may be given separately or integrated into any other modules.

GENERAL Guidance for the development of refresher training courses can be found in EUROCONTROL’s document ‘ATC Refresher Training Manual’, Edition 1.0., dated 06.03.2015.

REFRESHER TRAINING FOR AIR TRAFFIC CONTROLLERS PROVIDING REMOTE AERODROME AIR TRAFFIC SERVICES For air traffic controllers holding a unit endorsement for the provision of aerodrome control service from a ‘remote tower’ (defined in the EASA ‘Guidance Material on remote aerodrome air traffic services’ — Issue 2), the refresher training should include familiarisation with the physical aerodrome environment and the different stakeholders e.g. via study visit(s).

PHRASEOLOGY TRAINING Training organisations should develop objectives for phraseology.

ABNORMAL SITUATION AND EMERGENCY TRAINING Abnormal situation and emergency training should be designed to expose air traffic controllers to circumstances and situations which they do not habitually or commonly experience. The essential difference from an emergency situation is that the element of danger or serious risk is not necessarily present in an abnormal situation.

EFFECTIVE COMMUNICATION Communication misunderstanding is present in many air traffic occurrences and the consistent use of approved phraseology is designed to mitigate such occurrences. For the purpose of refresher training, emphasis is, therefore, put on effective communication, including the use of approved phraseology, both for the use of standard practices and procedures and for abnormal and emergency situations training. Effective communication should make use of a variety of communication modes, including the use of appropriate phraseology and radio communication. Phraseology and radio communication training is part of the linguistic training according to ICAO; radio communication phraseology samples offer learning opportunities and foster harmonisation.

HUMAN FACTORS

(a)Training organisations should train air traffic controllers at least in team resource management, fatigue management and stress management.

(b)The team resource management training may also make use of STD and/or occurrence case studies.

TRAINING IN TEAM RESOURCE MANAGEMENT (TRM) Guidance on team resource management can be found in the Network Manager document ‘Team Resource Management — Guidelines for the Implementation and Enhancement of TRM’, edition 1.0 of 26 April 2021, and associated Annex A to TRM Guidance Material - TRM Modules | SKYbrary Aviation Safety and Annex B to TRM Guidance Material - Facilitator Competence and Training | SKYbrary Aviation Safety). [applicable from 4 August 2024 - ED Decision 2023/011/R]