ARA.GEN.310 Initial certification procedure – organisations

VERIFICATION OF COMPLIANCE

(a)In order to verify the organisation’s compliance with the applicable requirements, the competent authority should conduct an audit of the organisation, including interviews of personnel and inspections carried out at the organisation’s facilities.

(b)The competent authority should only conduct such audit after being satisfied that the application shows compliance with the applicable requirements.

(c)The audit should focus on the following areas:

(1)detailed management structure, including names and qualifications of personnel required by ORA.GEN.210 and adequacy of the organisation and management structure;

(2)personnel:

(i)adequacy of number and qualifications with regard to the intended terms of approval and associated privileges;

(ii)validity of licences, ratings, certificates or attestations as applicable;

(3)processes for safety risk management and compliance monitoring;

(4)facilities – adequacy with regard to the organisation’s scope of work;

(5)documentation based on which the certificate should be granted (organisation documentation as required by Part-ORA, including technical manuals, such as operations manual or training manual).

(d)In case of non-compliance, the applicant should be informed in writing of the corrections that are required.

(e)In cases where an application for an organisation certificate is refused, the applicant should be informed of the right of appeal as exists under national law.