ORO.GEN.210 Personnel requirements

ANNEX III (Part-ORO) · Regulation (EU) No 965/2012 · EAR revision 27 Mar 2026

IRImplementing rule

ORO.GEN.210Personnel requirements

(a)The operator shall appoint an accountable manager, who has the authority for ensuring that all activities can be financed and carried out in accordance with the applicable requirements. The accountable manager shall be responsible for establishing and maintaining an effective management system.

(b)A person or group of persons shall be nominated by the operator, with the responsibility of ensuring that the operator remains in compliance with the applicable requirements. Such person(s) shall be ultimately responsible to the accountable manager.

(c)The operator shall have sufficient qualified personnel for the planned tasks and activities to be performed in accordance with the applicable requirements.

(d)The operator shall maintain appropriate experience, qualification and training records to show compliance with point (c).

(e)The operator shall ensure that all personnel are aware of the rules and procedures relevant to the exercise of their duties.

IR · ORO.GEN.210 — Regulation (EU) No 965/2012 · Air OPS Easy Access Rules · EAR revision 27 Mar 2026

AMCAcceptable means of compliance

AMC1 ORO.GEN.210(a)Application for an air operator certificate

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INFORMATION ON THE ACCOUNTABLE MANAGER As part of being granted an air operator certificate (AOC), the operator should provide the competent authority with the following detailed information regarding the accountable manager:

(a)name of the accountable manager;

(b)position within the organisation;

(c)information on means to ensure that all activities can be financed and carried out;

(d)qualification relevant to the position; and

(e)work experience relevant to the position.

AMC · AMC1 ORO.GEN.210(a) — Regulation (EU) No 965/2012 · ED Decision 2017/007/R · Air OPS Easy Access Rules · EAR revision 27 Mar 2026

GMGuidance material

GM1 ORO.GEN.210(a)Personnel requirements

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FUNCTION OF THE ACCOUNTABLE MANAGER

(a)The accountable manager should have the overall responsibility for running the organisation.

(b)When the accountable manager is not the chief executive officer, the competent authority should be assured that the accountable manager has direct access to the chief executive officer and has the necessary air operations funding allocation.

GM · GM1 ORO.GEN.210(a) — Regulation (EU) No 965/2012 · ED Decision 2017/007/R · Air OPS Easy Access Rules · EAR revision 27 Mar 2026

All rules in SUBPART GEN: GENERAL REQUIREMENTS

Consolidated from the EASA Easy Access Rules (revision 27 Mar 2026, extracted 17 Aug 2026) for convenience. Not the official publication — verify against the Official Journal of the European Union and the EASA publications before operational use.

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