ORO.CC.100 Number and composition of cabin crew

DETERMINATION OF THE NUMBER AND COMPOSITION OF CABIN CREW

(a)When determining the minimum number of cabin crew required to operate aircraft engaged in CAT operations, factors to be taken into account should include:

(1)the number of doors/exits;

(2)the type(s) of doors/exits and the associated assisting evacuation means;

(3)the location of doors/exits in relation to cabin crew stations and the cabin layout;

(4)the location of cabin crew stations taking into account direct view requirements and cabin crew duties in an emergency evacuation including:

(i)opening floor level doors/exits and initiating stair or slide deployment;

(ii)assisting passengers to pass through doors/exits; and

(iii)directing passengers away from inoperative doors/exits, crowd control and passenger flow management;

(5)actions required to be performed by cabin crew in ditching, including the deployment of slide-rafts and the launching of life-rafts;

(6)additional actions required to be performed by cabin crew members when responsible for a pair of doors/exits; and

(7)the type and duration of the flight to be operated.

(b)When scheduling cabin crew for a flight, the operator should establish procedures that take account of the experience of each cabin crew member. The procedures should specify that the required cabin crew includes some cabin crew members who have at least 3 months experience as an operating cabin crew member.

MINIMUM NUMBER OF CABIN CREW

(a)When determining the minimum required cabin crew for its specific aircraft cabin configuration, the operator should:

(1)request information regarding the minimum number of cabin crew established by the aircraft type certificate (TC) holder or other design organisation responsible for showing compliance with the evacuation requirements of the applicable Certification Specifications; and

(2)take into account the factors specified in AMC1 ORO.CC.100, as applicable.

(b)The number of cabin crew referred to in ORO.CC.100(b)(1) means either:

(1)the number of cabin crew who actively participated in the aircraft cabin during the relevant emergency evacuation demonstration, or who were assumed to have taken part in the relevant analysis, carried out by the aircraft TC holder when demonstrating the maximum passenger seating capacity (MPSC) of the aircraft type at the time of initial type certification; or

(2)a lower number of cabin crew who actively participated in a subsequent emergency evacuation demonstration, or who were assumed to have taken part in the relevant analysis, and for which approval has been obtained for a cabin configuration other than the MPSC, either by the TC holder or by another design organisation. The operator should obtain a clear indication of that number which is specified in the related documentation.

PROCEDURES FOR NON-COMMERCIAL OPERATIONS WITH NO OPERATING CABIN CREW ON BOARD AN AIRCRAFT WITH AN MOPSC OF MORE THAN 19 AND MAXIMUM 19 PASSENGERS The operator should asses the risk of operating a flight with no cabin crew member and ensure that the following procedures mitigate the risks and provide appropriate level of protection of the aircraft occupants:

(a)Flight crew members assigned to these flights should receive training on operations where no cabin crew is required in accordance with ORO.FC.220 and ORO.FC.230.

(b)The operator should consider the categories of passengers to be carried on such flights, who may be knowledgeable or not about the aircraft type and procedures in normal, abnormal and emergency situations.

(c)The procedures should cover at least the following elements, if applicable:

(1)communication and coordination between flight crew members and passengers;

(2)flight crew member incapacitation;

(3)cabin surveillance;

(4)rapid egress from the aircraft in case of rapid disembarkation or evacuation;

(5)operation and use of emergency exits and assisting evacuation means;

(6)location and use of oxygen;

(7)location and use of life jackets;

(8)passenger seating in order to maintain:

(i)an easy access to emergency exits;

(ii)timely communication with flight crew member(s); and

(iii)the required mass and balance of the aircraft;

(9)passenger briefing in accordance with Annex IV (Part-CAT), including information on the location and use of equipment not displayed in the operator’s safety briefing material, such as a fire extinguisher, first-aid equipment (e.g. first-aid kit, defibrillator), smoke hood, etc.; and

(10)any additional safety instructions that are deemed necessary to ensure passenger protection.

CATEGORIES OF PASSENGERS

(a)The operator should adapt the procedures for non-commercial operations with an aircraft with an MOPSC of more than 19 and maximum 19 passengers and no operating cabin crew on board to the categories of passengers to be carried on such flight. This includes but is not limited to the following groups:

(1)Passengers who are already familiar with the aircraft environment, the procedures in normal operations, abnormal and emergency situations or trained on the aircraft type, e.g. non-operating aircrew members, maintenance personnel, etc.

(2)Passengers who are not familiar with the aircraft environment or procedures in normal operations, abnormal and emergency situations, e.g. operator’s guests, employees, etc.

(3)Passengers who travel frequently on such flights. The operator may consider providing these passengers with training covering all safety and emergency procedures for the given aircraft type as described in AMC1.1 CAT.OP.MPA.170. The operator should be able to show evidence of their training. These passengers may also be provided with an extended briefing to facilitate communication with flight crew and coordination of all passengers in case of an abnormal or emergency situation.

(4)Special categories of passengers (see CAT.OP.MPA.155).

(b)The operator may include in its procedures a ratio of the categories of passengers described in (a) above that can travel on the same flight.