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How to File an Occurrence Report in 72 Hours

The 72-hour clocks under Regulation (EU) No 376/2014 for the reporter and the organisation, plus handling and Annex I fields.

Dionysis Kefalas6 min readFor Part-145, CAMO and Air Ops staff

Part 3 of 5 in EASA Occurrence Reporting Show parts
  1. 1EASA Occurrence Reporting under 376/2014
  2. 2Mandatory vs Voluntary Occurrence Reporting
  3. 3How to File an Occurrence Report in 72 Hours
  4. 4Just Culture and Occurrence Reporter Protection
  5. 5Occurrence Analysis and Follow-up in the SMS

Quotes checked on against EASA Easy Access Rules for Occurrence Reporting (Regulation (EU) No 376/2014) — 27 Sep 2023 revision.

On this page

The report is open

The occurrence report is open on the screen at ExampleMRO. Article 4 does not measure the reporter's time from the moment the event happened. It measures it from the moment the person becomes aware of the occurrence.

Article 4 (full rule text)Mandatory reporting

7.The persons listed in paragraph 6 shall report occurrences within 72 hours of becoming aware of the occurrence, unless exceptional circumstances prevent this.

Quoted word for word from Regulation (EU) No 376/2014, Easy Access Rules for Occurrence Reporting, 27 Sep 2023 revision.

An engineer who identifies the occurrence during a scheduled inspection of MSN-EXAMPLE-014 becomes aware at that identification. That is the paragraph 7 clock. The persons themselves are quoted in EASA Occurrence Reporting: A Complete Guide for Aviation Professionals.

The organisation's 72 hours

The organisation's time limit is a different sentence from the person's. It is not an extra 72 hours added on after the person's 72 hours have run. Paragraphs 8 and 9 say who reports, to whom, and when that clock starts.

Article 4 (full rule text)Mandatory reporting

8.Following notification of an occurrence, any organisation established in a Member State which is not covered by paragraph 9 shall report to the competent authority of that Member State, as referred to in Article 6(3), the details of occurrences collected in accordance with paragraph 2 of this Article as soon as possible, and in any event no later than 72 hours after becoming aware of the occurrence.

9.Following notification of an occurrence, each organisation established in a Member State which is certified or approved by the Agency shall report to the Agency the details of occurrences collected in accordance with paragraph 2 as soon as possible, and in any event no later than 72 hours after becoming aware of the occurrence.

Quoted word for word from Regulation (EU) No 376/2014, Easy Access Rules for Occurrence Reporting, 27 Sep 2023 revision.

Paragraph 2 is the system those details come from.

Article 4 (full rule text)Mandatory reporting

2.Each organisation established in a Member State shall establish a mandatory reporting system to facilitate the collection of details of occurrences referred to in paragraph 1.

Quoted word for word from Regulation (EU) No 376/2014, Easy Access Rules for Occurrence Reporting, 27 Sep 2023 revision.

Paragraph 8 is the organisation that paragraph 9 does not cover. Paragraph 9 is the organisation the Agency certifies or approves. Neither of those clocks is the voluntary report.

Who handles the report

Article 6 names who handles the details.

Article 6 (full rule text)Collection and storage of information

1.Each organisation established in a Member State shall designate one or more persons to handle independently the collection, evaluation, processing, analysis and storage of details of occurrences reported pursuant to Articles 4 and 5.

The handling of the reports shall be done with a view to preventing the use of information for purposes other than safety, and shall appropriately safeguard the confidentiality of the identity of the reporter and of the persons mentioned in occurrence reports, with a view to promoting a ‘just culture’.

Quoted word for word from Regulation (EU) No 376/2014, Easy Access Rules for Occurrence Reporting, 27 Sep 2023 revision.

The handling in that paragraph is independent. The next paragraph is the permission for a small organisation, and it does not drop the confidentiality and protection rules.

Article 6 (full rule text)Collection and storage of information

2.By agreement with the competent authority, small organisations may put in place a simplified mechanism for the collection, evaluation, processing, analysis and storage of details of occurrences. They may share those tasks with organisations of the same nature, while complying with the rules on confidentiality and protection pursuant to this Regulation.

Quoted word for word from Regulation (EU) No 376/2014, Easy Access Rules for Occurrence Reporting, 27 Sep 2023 revision.

Article 7 (full rule text)Quality and content of occurrence reports

1.Occurrence reports referred to in Article 6 shall contain at least the information listed in Annex I.

[…]

4.The databases referred to in paragraphs 5, 6 and 8 of Article 6 shall use formats which are:

(a)standardised to facilitate information exchange; and

(b)compatible with the ECCAIRS software and the ADREP taxonomy.

Quoted word for word from Regulation (EU) No 376/2014, Easy Access Rules for Occurrence Reporting, 27 Sep 2023 revision.

Annex I — List of requirements applicable to the mandatory and voluntary occurrence reporting schemes · Regulation (EU) No 376/2014 · Easy Access Rules for Occurrence Reporting, 2023-09-27 revision

Note: The data fields must be completed with the information requested. If it is not possible for the competent authorities of the Member States or the Agency to include that information because it has not been provided by the organisation or the reporter, the data field may be completed with the value ‘unknown’. However, with a view to ensuring that the appropriate information is transmitted, use of that ‘unknown’ value should, to the best extent possible, be avoided, and the report should, where possible, be completed with the information later.

  1. COMMON MANDATORY DATA FIELDS When entering, in their respective databases, information on every occurrence mandatorily reported and, to the best extent possible, every occurrence voluntarily reported, organisations, Member States and the Agency must ensure that occurrence reports recorded in their databases contain at least the following information: (1) Headline Headline (2) Filing Information Responsible Entity File Number Occurrence Status (3) When UTC Date (4) Where State/Area of Occurrence Location of Occurrence (5) Classification Occurrence Class Occurrence Category (6) Narrative Narrative Language Narrative (7) Events Event Type (8) Risk classification

The unknown value in that note is not a way for the reporter to close a report that is still empty.

Annex I continues after those common fields. The further fields are in the Easy Access Rules; they are not copied here.

Data quality

Article 7 (full rule text)Quality and content of occurrence reports

3.Organisations, Member States and the Agency shall establish data quality checking processes to improve data consistency, notably between the information collected initially and the report stored in the database.

Quoted word for word from Regulation (EU) No 376/2014, Easy Access Rules for Occurrence Reporting, 27 Sep 2023 revision.

A clear account can be flattened, or stored against the wrong category, on the way into the database. A report under the wrong occurrence category does not surface in a search for the right one.

The category and the event type chosen at entry are the fields later readers use to find the same pattern.

On the day

An engineer at ExampleMRO becomes aware, during a scheduled inspection of MSN-EXAMPLE-014, of an occurrence the organisation is going to report under its mandatory system. The paragraph 7 clock starts at that awareness. The engineer files into the organisation's system. The person designated under Article 6 handles the details. The organisation uses paragraph 8 or paragraph 9, whichever of those sentences applies to it.

Avioverse's occurrence lookup helps inspect ECCAIRS fields and values. The lookup does not choose the occurrence category or the event type. The person preparing the report checks those against the event.

The 72 hours, the independent handling and the data-quality check do not decide what happens to someone who reported an honest mistake. That is the next guide, Just Culture and Reporter Protection in Occurrence Reporting.

Educational content, not regulatory compliance advice. Verify against the current regulation text before relying on it.