flight monitoring

‘flight monitoring’ means, in addition to the requirements defined for flight following:

(a)operational monitoring of flights by suitably qualified operational-control personnel from departure throughout all phases of the flight;

(b)communication of all available and relevant safety information between the operationalcontrol personnel on the ground and the flight crew; and

(c)critical assistance to the flight crew in the event of an in-flight emergency or security issue, or at the request of the flight crew;